FAQ: Using HCIN Learn

Frequently asked questions about accounts, courses, CE credit, technical requirements, fees, and more.


5.5. How do I get CEU credit for attending a webinar?

If you wish to receive Continuing Education credit toward renewal of your CoreCHI™, CHI™ or CMI certification, you will need to take these steps:

  • Pre-register for the webinar. The link to do so will be shared via email and on the HCIN Learn Home page.
  • Attend the entire webinar. There is nothing else you need to do in advance.
  • Wait for an email containing a private web link. It should arrive within one business day after the webinar ends. This private link expires after 4-8 weeks.
  • Use the private link within four weeks to sign in here at HCIN Learn (create a free account if you don't yet have one) 
  • Pay an administrative/enrollment fee.
  • Usually you must pass a very simple quiz to verify that you listened to the webinar.
  • You will then download a certificate for the CE credit.

Please Note:

  • We will not email the certificate to you.
  • If you allow the private link to expire (after several weeks), you may have to listen to the webinar recording before taking the test to earn the CEU credit.
  • If you don't need CE credit, you don't need to do any of this.

If you don't receive the email, it may be because:

  • you entered your email address incorrectly when you pre-registered, OR
  • our records show you did not attend for the minimum amount of time required to qualify for credit.

Please re-read your email carefully for details, before contacting support@hcinlearn.org for assistance.

See Also: